Returns & Exchanges
We want you to be completely satisfied with your FRYE purchase, which is why we offer a 30-day return window for all unworn and unaltered merchandise. Items must be returned in their original packaging with all tags attached to be eligible for a full refund.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Download and print the prepaid shipping label provided by the portal and secure it to the outside of your original shipping box.
Pack and Ship
Place your items inside the box, ensuring they are well-protected, and drop off the package at any authorized carrier location.
Receive Your Refund
Once our warehouse receives and inspects your return, a refund will be issued to your original payment method within 7 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing