Returns & Exchanges

We want you to be completely satisfied with your FRYE purchase, which is why we offer a 30-day return window for all unworn and unaltered merchandise. Items must be returned in their original packaging with all tags attached to be eligible for a full refund.

1

Initiate Your Return

Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

2

Print Your Label

Download and print the prepaid shipping label provided by the portal and secure it to the outside of your original shipping box.

3

Pack and Ship

Place your items inside the box, ensuring they are well-protected, and drop off the package at any authorized carrier location.

4

Receive Your Refund

Once our warehouse receives and inspects your return, a refund will be issued to your original payment method within 7 to 10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing